Shipping policy
At Anvyprints, we want to ensure that you receive your custom products in a timely manner and in perfect condition. Here's everything you need to know about our shipping process:
Product Processing Time:
After making a purchase, our team requires 2-4 business days to process and prepare your order. During this time, we carefully customize your items to meet your specifications.
Shipping Time:
The actual shipping time varies based on your location. For domestic orders within the USA, standard shipping/transit times apply, usually taking 4-8 business days. International orders, including Europe, Canada, New Zealand and Australia, can expect shipping times of 7-21 business days.
Shipping Cost:
Shipping costs vary depending on the shipping destination and the number of items purchased. You can calculate your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
DOMESTIC SHIPPING IN THE USA
Transit time : 4 – 8 Business days (Monday to Friday)
- Standard Shipping: $0.01 – $29.99 base cost shipping rate $5.99
- Standard Shipping: $30.00 – $59.99 base cost shipping rate $9.99
- Standard Shipping: $60.00 – $99.99 base cost shipping rate $13.99
- Standard Shipping: $100.00 – $149.99 base cost shipping rate $17.99
- Standard Shipping: $150.00 and up - base cost shipping rate $22.99
INTERNATIONAL SHIPPING (Europe - Canada - New Zealand - Australia)
Transit time : 7-21 business days (Monday to Friday)
- Standard Shipping: $0.01 – $29.99 base cost shipping rate $8.99
- Standard Shipping: $30.00 – $59.99 base cost shipping rate $12.99
- Standard Shipping: $60.00 – $99.99 base cost shipping rate $18.99
- Standard Shipping: $100.00 – $149.99 base cost shipping rate $25.99
- Standard Shipping: $150.00 – $199.99 base cost shipping rate $35.99
- Standard Shipping: $200.00 – $249.99 base cost shipping rate $45.99
- Standard Shipping: $250.00 – $299.99 base cost shipping rate $55.99
- Standard Shipping: $300.00 and up - base cost shipping rate $65.99
Shipping Warranty
For a small additional fee, customers can opt for the Shipping Warranty, which provides coverage against shipping damage or porch theft. With this option, you can have peace of mind knowing that your order is protected and that we will work with you to resolve any issues that may arise.
In the event that your order is lost or damaged during shipping, simply contact our customer service team, and we will provide you with instructions on how to file a claim. We will work with you every step of the way to ensure that your claim is processed quickly and that you receive a satisfactory resolution.
Please note that the Shipping Warranty fee is optional and not required for all orders. However, we highly recommend it for customers who want added protection for their orders. We take shipping and customer satisfaction seriously, and we want to ensure that your shopping experience with us is as seamless and worry-free as possible.
Order Tracking:
We understand the importance of tracking your order's progress. As soon as your order is shipped, we'll send you an email with the tracking information. This way, you can easily monitor the status and expected delivery date of your package.
Issues with Shipping:
If you encounter any issues related to shipping, such as a lack of tracking updates or not receiving your order within the expected timeframe, don't hesitate to contact us. Our customer support team is here to assist you and ensure a smooth shipping experience.
Your satisfaction is our priority, and we're committed to delivering your custom products with care and efficiency. Thank you for choosing Anvyprints for your personalized gifts.